Peak days = phone lines overwhelmed → lost bookings
After-hours callers (25% of all inbound calls) get voicemail and bounce
Staff is busy managing in-person customers and group check-ins
Tour questions repeat constantly: “What’s the difference between the Mini Baja and Dune Tour?”
Group inquiries require fast response or customers choose competitors
Missed upsells on helmets, insurance, photos, and upgrades
The SunBuggy AI Agent handles:
✔ Real-time tour info
✔ Pricing, age limits, safety rules
✔ Availability checks
✔ Booking flows (connected to your forms)
✔ Group quote intake
✔ Upsells — insurance, helmets, photo packages
✔ Directions and pickup instructions
✔ Handling peak call volume instantly
✔ 24/7 after-hours coverage
Example Flow:
Customer: “Do you have any openings for the Mini Baja Chase tomorrow at 3pm?”
AI: “Yes — we have 4 seats left at 3pm. Would you like me to reserve them?”
Customer: “Yes, for two people.”
AI: “Got it. Do you want to add helmets and insurance? Most riders choose this for the Mini Baja.”
Customer: “Yes.”
AI: “Great — I’ll collect your name, phone, and payment details to lock in your spot.”
AI: Sends booking confirmation + arrival instructions.
Once the Las Vegas agent is tuned and performing, we can copy the system instantly to:
Pahrump
Henderson
Orlando
Any new SunBuggy location
Each version can be branded and trained on:
Local safety rules
Local tours
Local pricing
Local team workflows
Industry research shows:
35–50% of bookings go to the first company that responds
Phone leads convert at 41% if answered immediately
Only 2% of customers leave a voicemail
AI increases support capacity by 30–34%
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This prototype is just the start.
We can build a fully branded, fully integrated SunBuggy AI Booking Agent that handles every tour, every call, and every upsell — automatically.
Disclaimer:
This demo is trained on publicly available content from sunbuggy.com. For internal testing and evaluation only. Not an official SunBuggy product.
Built by Summit Desk AI — Automated Sales & Support for Global Brands.